Frequently Asked Questions
Inova Capital Funding
Frequently Asked Questions

If we elect to have Inova Capital's Processing Center do our processing for us, how will we have the ability to still manage the portfolio?
Inova Capital uses a system that allows the bank to view all information regarding their portfolio. Management personnel will have the ability to pull up a password protected dashboard which outlines crucial financial, statistical and potentially problematic information regarding every phase of the funding process. This real-time information can be used to immediately remedy any potential problems and thwart off trouble in the portfolio before it even has the opportunity to materialize.


Would we be able to view what the processor is doing (or has done) as it relates to specific details on an individual invoice?
Absolutely. The system Inova uses provides complete visibility throughout the entire life cycle of the invoices used to support the ABL line as well as invoices purchased on the TBF program.


Would we need to install Inova's software in order to have visibility into what the Processing Center is doing?
No. Your information can be viewed online through a secure web interface. Your bank will be set up with secure user names and passwords enabling you to access/view online all information regarding every aspect of the process.


We like the idea of having our processing done for us but want everything relating to money to stay in-house. Is this possible?
Any process relating to actual funding (such as the actual draw or advance) or the receiving of money (such as check receipts) would always remain in-house. Processes that do not touch the money can be performed by Inova Capital's Processing Center. For example, the bank would receive payments on invoices at their lockbox, but Inova would post the payments into the system through an electronic feed of the image received at the lockbox.


Even if we have Inova's Processing Center handle our processing, it would be time consuming to set up all our internal policies and procedures. How would we even know where to start?
ICF is staffed with management personnel who regularly assist banks in setting up their own policies and procedures designed to plug into the system for portfolio safety and control.


Would it be possible for us as the financial institution to set up a customer on an ABL line that we fund and also a TBF line that Inova funds?
Yes. Inova will act as a partner with the bank by processing and/or funding according to the needs and desires of our banks.


What if we have identified an excellent prospect for needing either an ABL line or TBF funding, but this particular bank client does not have a very good credit rating?
It would be up to the individual bank as to the credit requirements regarding their own clients— but proper weighting should be put on the credit of the entity who will be paying the invoices (the client's customers).


What would be the determining factor as to whether a bank client should be put on an ABL line or a TBF line?
The main decision should come from the bank's internal credit policies. Typically, a bank client that has outgrown their borrowing base but has an excellent customer base is a good fit for TBF since no lending is occurring. The invoices are actually purchased by the bank. A bank client that has not totally outgrown their borrowing base but needs to free up company assets for equipment loans, etc., is potentially a good fit for an Asset-Based Lending Line secured primarily with receivables since this is a true lending scenario.


How is TBF different from typical factoring?
Safety. TBF is invoice-specific, not batch-based, which means there is complete visibility and control into the entire cycle of that invoice (invoice purchased » advanced » collected » posted).


How can we be sure the system used by Inova will meet our stringent bank/funding source safety requirements?
Inova does all processing on the eRev system which has been FDIC approved for system safety and security. The system is state-of-the-art and features a SAS 70 security rating. All transactions are handled in a secure environment, are completely visible to the bank via password protection, and are completely auditable and traceable.


How long would it take our Financial Institution to get set up with Inova's Processing Center so we could administrate a working capital program?
Once you make the decision to move forward, Inova will immediately begin to structure your program by meeting with you and setting up the policies, procedures and safety parameters you desire. After that, it is just a matter of you identifying which bank clients you want to put on one of these working capital products.


If we are having Inova’s Processing Center do our work, will we have the ability to request credit on any of our client's customers?
Yes. Inova will run credit on any of your client's customers or your potential client's customers. This credit information is a valuable analytical tool for you to decide which bank clients would be right for one of these working capital programs.


Will our clients have to take a draw or an advance against all the invoices they send in?
No. Inova's programs (ABL and TBF) allow your clients to simply select the dollar amount (ABL) or specific invoices (TBF) against which they would like to fund. Your client has complete freedom to only take the money needed with no charge for the remaining borrowing base or specific invoices they do not wish to draw/advance against.


Once our client requests a draw against their Asset-Based Lending line, or a Transaction-Based Financing advance, how long do they have to wait to get their money?
Inova's Processing Center will process draws or advances on the same day they are requested. No lag time at all. Any draw or advance cut off times would be established by the individual bank.


What do our clients have to put up by way of collateral in order to qualify for either the ABL or TBF funding program?
You can choose to offer your client (based on their strength as well as the strength of their customers) either a recourse or non-recourse product. Both products require a first lien position on all accounts receivable. The recourse product also requires a personal guarantee.


How will our clients be able to track the costs of these programs?
The strength of Inova's ABL and TBF program is their attention to detail. For each check received, the bank client will be able to access online (from their own client site), on a real-time basis, an itemized report indicating the recovered draw/advance amount and the bank deducted fee. There are no hidden costs, and the client is charged only for draws taken or invoices they select to have funded.


How will we be able to track our yield from these programs?
The bank will have access to their own password protected data base regarding any information that is sensitive and pertinent to them (such as their yield).


Will our clients have to pay an application fee to apply for an ABL or TBF program?
That is entirely up to your individual bank and how you want to structure the costs of your program(s).


How do our clients get their invoices to the Inova Processing Center?
From their secure client interface, your clients can upload their invoices to Inova directly from their accounting package.


What if we have clients that are not very computer savvy?
No problem. Inova provides training and on-going support and will walk your clients through each step. Additionally, if your customers are more comfortable, they can send or fax their invoices to Inova.


After we have been on the system for a while, if we decide we want to do our own processing, is Inova equipped to train us?
Inova is a bank partnership processing and funding company. If you would like to eventually process your own portfolio, Inova will assist you in getting set up with the software provider of the system Inova uses to process the portfolios. The software provider will train you on processing the portfolio and the transfer of data to your own system will be seamless.